MediDSS Support

Get started

To use MediDSS you need:

  • An account
  • A valid licence
  • An application
  • An internet connection
To get your account go to Medilogy Store and register your personal data.

If you don’t have a valid licence, you may obtain a trial licence in the Medilogy Store

There are two kinds of application you may use:
  • Web application, which requires a compatible browser
  • Native application, which has to be downloaded from Apple, Google or Microsoft stores (not yet available)
To start to use MediDSS, go to Get it MediDSS page

Faq / Manual

MediDSS requires username and password. How can I get these credential?
To get your account go to Medilogy Store and register your personal data.

How much cost a MediDSS account?
MediDSS account is free of charge. However to use MediDSS you need also a valid licence. If you don’t have a valid licence, you may obtain a trial licence in the Medilogy Store

I enter my username and password, but the application says my licence is expired. What can I do?
If your licence is expired, you may purchase or renew it going to Medilogy Store

How much cost a MediDSS licence? How many kind of licence exist?
Visit Medilogy Store to see all kind of licences.

I belong to a healthcare organization. Are there special enterprise licence (multiple users) for institutions and healthcare providers?
Yes, visit Medilogy Store to see all kind of licences.

After clicking on web application link, the browser remains frozen and nothing happens.
MediDSS requires a running Internet connection. Check if your browser connects to Internet. If yes, check if your browser supports MediDSS (see Get It MediDSS page)

May I use, with the same licence, MediDSS on different devices (PC and tablet)?
Yes, the MediDSS licence is valid for all your devices.

MediDSS seems to work, but some screens are quite different from the users manual screenshots. 
Some small differences are due to the various ways the browsers manage web page specifications. Check if your browser supports MediDSS (see Get It MediDSS page) or try using the suggested browser.

Which are the main differences between web and native applications? Which is the best?
Web applications don’t require any installation. They work through an Internet browser and are always updated. Native applications exist only for tablet computers and require a download and a software installation. Both require a running Internet connection. Native application are faster than web application, store your data into the tablet setup and are better optimized for the screen resolution (they work in full screen mode).

Release history

Release 1.03 – current version

  • Patient clinical data entry changed from single page with multiple list to tabbed view with single tab for each clinical data category (patient, measurements, medications, diagnosis, procedures, vaccinations, drugs to avoid) and a recap as last tabbed.
  • EBM response are now integrated with MedBase data including interactions between drugs and articles inherent pregnancy, lactation and nefrology. Such articles and integrations are shown with same MediDrug layout, embedded in MediDSS.
  • For demo purpose only, EBSCO Dynamed system results are integrated in MediDss response. Dynamed requests are collecting from the same MediDSS data entry and the results are organized considering five MediDSS category (medications, diagnosis, procedures, vaccinations, drugs to avoid). Dynamed results are displayed in five column, with a fixed number of results. It is possible to choose the results order from: relevance, date newest, date oldest. When EBSCO Dynamed system is available, the left side menu contains “Dynamed system” entry, which point to Dynamed search page. Actually automatic login to Dynemed contents are not available, Dynamed credentials are prompt the first time.

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